FAQ

I offer 2 hour walks, 1 hour walks, puppy visits and puppy/dog training.

No. Most clients will share a set of keys to enable me to collect and drop off your dog even when you are not home.

I am fully insured with Protectivity. Feel free to ask if you would like to see a copy of my insurance certificate. 

I am no longer offering home boarding from January 2021. This will be something I'm hoping to offer again in the future.

Dog Walking:

A 2 hour walk is £20 per dog, a 1 hour walks is £12 per dog and a 30 minute puppy visit is £8 per dog.

If you have 2 dogs in the same household I offer a 10% discount per dog making the prices as follows: 2 hour walk: £18 per dog, 1 hour walk: £10.80 per dog and 30 minute puppy visit: £7.20 per dog.

If you would like your dog to join me on regular walks, you can be set up on a standing order each month and your price will be worked out monthly over the year depending on how many walks you require each week.

In this standing order arrangement a set amount of holidays are given.

Please contact me 48 hours in advance for no charges to apply. If you cancel after this time, you will be charged.

If you are set up on a standing order, you will be charged for cancellations. Your monthly price will not change. 

This is unlikely, but if an emergency did occur I would contact you, the owner first. If you were not contactable I would then contact the emergency contact on the 'Dog Walking Form' you fill in when registering with me. If no one is contactable, depending on the circumstances, I would contact the vet and/or take your dog to the vet for veterinary assistance. 

All keys are kept locked away from all personal information so no key can be linked to an owner. Your personal information will never be sold or discussed with any 3rd parties in accordance with the Data Protection Act. Please see my privacy policy if you would like further information regarding this. 

All dogs will be transported in my own van which is fitted out with secure, separate cages. The crates are also carpeted and have a water bowl in each. 

You can call me on 07470354620 (If I am not available you can leave a message and I will call you back). My opening hours are Monday to Friday 9am to 5pm but I also work outside of these hours when needed for my regular customers. You can also email me at sarah@sarahthedogcarer.co.uk.